Ojo Mariam Abosede
Operations Lead & Education Specialist
Mpape, Abuja, NG.About
Highly adaptable professional with a Bachelor of Arts in English Language, offering 5+ years of experience in operations management, business strategy, and educational leadership. Proven ability to scale business operations, enhance customer satisfaction, and improve student outcomes through strategic planning, effective communication, and efficient coordination. Passionate about driving growth and achieving organizational objectives in dynamic environments.
Work
Queenlizz Magical Concept
|Operations Lead / Business Manager
Abuja, FCT, Nigeria
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Summary
Led daily business operations, encompassing strategic planning, production oversight, and customer engagement, to drive efficiency and market expansion.
Highlights
Successfully scaled a small business by expanding the customer base through effective communication and service delivery strategies.
Streamlined operational workflows and optimized planning, resulting in improved order fulfillment efficiency and timely product delivery.
Enhanced brand visibility and market presence by coordinating creative product development and strategic digital engagement across multiple platforms.
Managed inventory, logistics, and product delivery processes, ensuring seamless operations and high customer satisfaction.
Developed and implemented customer service strategies that enhanced client retention and fostered positive customer relations.
D Positive Academy
|Educator / Class Instructor
Lagos, Lagos State, Nigeria
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Summary
Delivered engaging educational content and fostered a supportive learning environment, significantly improving student academic performance and engagement.
Highlights
Developed and implemented engaging lesson plans tailored to meet diverse student learning needs, fostering critical thinking and active participation.
Coordinated successful parent-teacher consultations to discuss student progress and address developmental concerns, strengthening home-school partnerships.
Mentored junior educators on best practices and effective instructional techniques, enhancing overall team performance and teaching quality.
Established a safe and supportive learning environment, cultivating positive student relationships and promoting academic success.
Improved student academic performance and engagement through structured lesson delivery and effective classroom management strategies.
Fountain Schools
|Educator / Class Instructor
Lagos, Lagos State, Nigeria
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Summary
Managed comprehensive student documentation and organized educational activities, cultivating strong communication and a positive learning environment.
Highlights
Maintained accurate daily attendance registers, grade databases, and comprehensive student performance reports, ensuring precise record-keeping.
Developed weekly lesson frameworks and coordinated extracurricular events, demonstrating strong organizational and calendar management skills.
Cultivated excellent interpersonal skills by articulating complex information clearly to diverse groups on a daily basis.
Mentored junior educators on best practices and effective instructional techniques, contributing to team development.
Established a safe and supportive learning environment by fostering positive student relationships and improving academic engagement.
Education
University of Ilorin
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Bachelor Of Arts
English Language
Languages
English
Yoruba
Certificates
YouTube Automation (Coursework)
Copywriting (Coursework)
Resin Arts
Introduction to Supervision (Coursework)
Issued By
Alison
Soap Production
Certificate in Interior Decorations
Certificate of Participation in VAPP ACT and Advocacy Planning
Skills
Administrative & Organizational Skills
Administrative Skills, Organizational Skills.
Communication & Professional Writing
Communication, Professional Writing.
Documentation & Information Management
Documentation, Information Management.
Customer Relations & Service Delivery
Customer Relations, Service Delivery.
Logistics & Operations Coordination
Logistics, Operations Coordination.
Problem-Solving & Critical Thinking
Problem-Solving, Critical Thinking.
Time Management & Multitasking
Time Management, Multitasking.
Teamwork & Leadership
Teamwork, Leadership.
Emotional Intelligence & Adaptability
Emotional Intelligence, Adaptability.
ICT Proficiency
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zoom, Microsoft Teams.