Queenlizz Magical Concept
|Operations Lead / Business Manager
Abuja, FCT, Nigeria
Summary
Led daily business operations, encompassing strategic planning, production oversight, and customer engagement, to drive efficiency and market expansion.
Highlights
Successfully scaled a small business by expanding the customer base through effective communication and service delivery strategies.
Streamlined operational workflows and optimized planning, resulting in improved order fulfillment efficiency and timely product delivery.
Enhanced brand visibility and market presence by coordinating creative product development and strategic digital engagement across multiple platforms.
Managed inventory, logistics, and product delivery processes, ensuring seamless operations and high customer satisfaction.
Developed and implemented customer service strategies that enhanced client retention and fostered positive customer relations.